Frequently Asked Questions
Do you supply approved Fire Doors?
Yes, we only sell approved Fire Doors:
- All fire doors supplied by us come with a 12-month "no quibble" guarantee
- Supplied doors are to BWF standards
- All doors are manufactured to British Standard 476 Part 22
What do I need to know when ordering a Fire Door?
When you order your Fire Door, you will need specify:
- Type - do you need a 30-minute fire door, a 1-hour fire door etc.?
- Size - we will need exact measurements for the door you require (or for the door frame into which the door will be fitted)
- Finish - we supply fire doors with a ply finish or a veneered finish
- Glazing - do you need vision panels in your door? If so, how many and what style?
- Quantity - how many fire doors do you need?
Can you provide me with guidance in identifying how many and what type of Fire Door(s) I need?
Yes, we can undertake a Fire Door Survey for you which will identify your requirements.
Can you fit my Fire Door(s) as well as supply them?
Yes, all our fire door fitters are highly qualified, experienced and accredited by a 3rd party.
Our joiners only fit fire doors: they do not carry out any other joinery work and so they are experts in their field. They also have many years of experience from operational fire incidents.
How quickly can you deliver my Fire Door(s)?
All our fire doors are made to order. Generally, any door can be supplied within 2 - 3-weeks although specialised doors with more exacting requirements can take up to 5-weeks.
How do you deliver my Fire Door(s)?
All doors are delivered to your door by our delivery driver.
How do I pay for my Fire Door(s)?
When you place your order, we require either full payment or a 50% deposit dependant on order size. When we deliver your door(s), we expect payment on delivery for the outstanding amount if any. Payment can be made by bank transfer, cheque, card or cash.
Do you have a Quality Assurance check for your Fire Door(s)?
Yes, for any door we supply and fit, we have Quality Assurance inspections after the door is fitted by our surveyors.
What types of Fire Doors do you supply?
In the main, we supply 30-minute fire doors, which are the most common type. We also supply 60-minute and 2-hour fire doors when required as well as mobility doors for disabled access.
Do you supply a Furniture Pack with your Fire Doors?
Yes, each door is supplied with:
- BS Self closing device
- BS handles
- BS signage
- Combined heat and cold smoke seals
Unit 27A Parker Centre | Mansfield Road | Derby | DE21 4SZ